Full service
We are here for you around the clock – whether you need emergency assistance, group bookings or help with ticketing, refunds and rebooking.
Personal. Competent.
We are here for you
Ticket only
Ticketing & fulfilment
Offer your customers something not available on the web: your knowledge and expertise. Focus on advising, we’ll do the rest.
We offer GDS connectivity and self-issuing with access to a wide range of airlines at competitive fares and conditions – published fares, private fares, VFR and package fares. Our fare specialists help with complex bookings and fare rules, and make sure your customers can rebook without a hitch.
Group sales
Group bookings
Benefit from our contacts and experience. We negotiate great deals for your groups – from single groups of 10 or more to larger programmes.
Our dedicated group specialists support you through the entire process: free and binding quotes, name changes, ticket issuance and any questions you may have.
Always at your side
Around the clock
We take care of ticket issues and rebookings outside your office hours.
One call and our emergency service takes care of rebooking, issuing tickets for last-minute departures and everything else your customers need in an emergency – on your behalf.
Our helpdesk
What we help you with
Our fare specialists know the airlines’ rules inside out. Hand over the time-consuming cases and get back to your customers.
- Complex itineraries, round-the-world and multi-stop trips
- Reissues, rebookings and schedule changes
- Cancellations and refunds according to the fare rules
- Name corrections, where the airline allows them
- Seats, baggage, meals and special assistance requests
- Questions about fare rules and airline debit memos (ADMs)
Group requests
Get a quote faster
Send your group request to the helpdesk with as many of these details as you can – it helps us find the best fare quickly:
- Route and preferred travel dates (and how flexible they are)
- Number of travellers, including children and infants
- Preferred airlines, cabin class and baggage needs
- Type of group, for example school, sports, business or leisure
- Your deadline for confirming the offer
